Eli Mina Consulting

  Building better decision making teams and leaders


Interactive Training Programs

 In-House Training Programs
 "Building Better Decision Making Bodies"
 "Making Meetings Work Better"
 "Rules of Order - Demystified & Humanized"
 "Community Consultation & Consensus Building"
 "Minute Taking Standards & Related Issues"
 "In the Hot Seat"
 


 Building Better Decision Making Bodies

This workshop includes two segments. It gives your decision making team the tools it needs to work well together, coherently and cohesively. These tools will enable your team to remain focused on its mandate, make smart and strategically-driven decisions, maximize opportunities, minimize exposure to risk, and have productive and inclusive meetings.

Segment 1:
The Foundation for Shared Decision Making
Segment 2:
Meetings & Rules of Order
In this segment of the workshop, we discuss how to construct a solid foundation for shared decision-making for your decision making team. We present tools to help make your collective decisions more proactive, visionary, smart, sustainable and inclusive. Specific topics include:
  • Measuring Board or Council effectiveness .
  • Measuring the quality of collective decisions.
  • Roles of the Board Chair or Mayor.
  • Roles of voting members.
  • Roles of senior administrative staff, committees.
  • Decision making models: Consensus, Majority.
  • Minority's duty to respect collective decisions.
  • Placing collective interests ahead of narrow ones.
  • Conflict of interest guidelines.
  • Confidentiality guidelines ("in-camera meetings").
  • Dealing with team dysfunctions.
  • Community and stakeholder relationships.
In this segment of the workshop we present tools to make your future meetings productive, timely, inclusive, and even enjoyable. We also demystify and humanize the rules of order for meetings and teach you to use them sensibly and intelligently. Specific topics include:
  • Ten key ingredients of a successful meeting.
  • Proactive and visionary planning of meetings.
  • Chair's roles and member's roles in a meeting.
  • Managing people, time and issues in a meeting.
  • Keeping a meeting on track and on time.
  • Handling counter-productive behaviours.
  • Shifting from rules of order to core principles.
  • Shifting from "parliamentarese" to plain language.
  • Majority, tie votes, abstentions, quorum.
  • Chair's debating and voting rights.
  • Handling Main Motions, Amendments.
  • Motions to postpone, refer, "table", others.

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 Making Meetings Work Better

Are your meetings monotonous and dull? Are they dominated by the most outspoken members, to the exclusion of others? Do they agonize a lot and achieve very little? Do they become unraveled at the first sign of controversy?

In this workshop we discuss meeting dynamics. We give you tools to make your future meetings productive, timely, inclusive and even ... enjoyable. Specific topics include:
  • Ten key ingredients of a successful meeting.
  • Proactive and visionary planning of meetings.
  • Chair's roles and member's roles in a meeting.
  • Managing people, time and issues in a meeting.
  • Keeping a meeting on track and on time.
  • Handling counter-productive behaviours during meetings.
  • Asserting yoursefl in a meeting without getting angry.
  • Making a meeting more varied, engaging, interesting and fun.
  • Dealing with contentious issues.
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 Rules of Order - Demystified & Humanized

Rules of order are intended to help facilitate progress, include members in discussions and decision-making, and protect majority and minority rights. Yet often they achieve the exact opposite result, i.e.: impede progress, and confuse, frustrate and intimidate people.

In this workshop, learn to use procedures sensibly and intelligently. Specific topics include:
  • Shifting from technical rules to core principles.
  • Making the rules of order more "user-friendly".
  • Determining the significance (or lack thereof) of procedural violations (points of order).
  • Majority, tie votes, abstentions, proxies, super-majorities (2/3 and 3/4 votes).
  • Chair's debating and voting rights.
  • Open and closed ("in-camera") meetings; Quorum.
  • Handling main motions, amendments.
  • Handling motions to postpone, refer, "table", and others.
  • Re-visiting adopted or defeated motions.
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 Community Consultation & Consensus building

Should your decision making team consult the community and stakeholders? What are the potential risks and benefits? What are the do's and don'ts? What can be done to go beyond "political appeasement" and make the consultation process meaningful and beneficial?

In this workshop we discuss principles for community consultation and tools for building consensus and relationships with stakeholders. We discuss topics such as:
  • Community involvement principles.
  • Risks and opportunities of community consultation.
  • Community engagement levels.
  • Formal public hearings versus informal community events and workshops.
  • Planning public events: agendas, internal consensus building, pre-meeting dispute resolution.
  • Facilitating informal discussions with stakeholders.
  • Facilitating community forums and public meetings.
  • Dealing with contentious issues.
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 Minute Taking Standards & Related Issues

In this one day workshop we discuss minute taking standards and related issues, including how to work effectively with board and committee members. Specific topics include:
  • General principles for minute taking;
  • How much of the discussion should be recorded;
  • Making minutes more "reader-friendly;
  • Recording motions, amendments, and other actions;
  • De-personalizing the minutes;
  • Minutes approval process and its impact;
  • Impacts of freedom of information and privacy issues;
  • Working effectively with decision-making team chair and members.;
  • General discussion of meetings and agenda design.
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 In the Hot-Seat

Your credibility may be on the line as you find yourself - often unexpectedly - in the hot-seat, confronted by tough, pointed and hard hitting questions. You desperately need tools to recover from surprises, slow down the interaction and control it, rather than have it control you !!

This one day workshop helps you improve your responses to tough questions during interactions with colleagues, the media and the general public. To enhance the learning process, hot-seat interactions are simulated and analyzed. Specific topics include:
  • How to avoid common traps during hot-seat interactions.
  • How to structure logical responses under pressure.
  • How to recover from surprises and loaded questions.
  • How to defuse hostility and shift to neutral ground.
  • How to deal with interruptions, accusations, and rude behaviour.
  • How to avoid generalizations, comparisons and speculations.
  • How to develop alternatives to "no comment"
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To schedule a guest speaker or a hands-on in-house training program,
send us an e-mail, or phone 604-730-0377.

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