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the 24 years of my practice I've encountered some puzzling and troubling
behaviours. I'd like to share a few of them with you.
First is the property manager
who showed total disregard for the apartment building that he was
managing. Directions from the council of owners were repeatedly ignored.
When he was confronted about his behaviour, he made this stunning
admission: Quite frankly, you don't pay me enough, plus I really
don't care. One thing can be said to his credit: at least he
was honest.
Second is the Board member who was always silent during meetings. When the Board
Chair approached him after a meeting and asked whether he had any insights on
the issues at hand, he said: I have lots of good ideas, but you never ask
me to share them. So much for proactivity, due diligence, and fulfilling
the fiduciary duties to the organization. It is the duty of a Board member to
proactively share input that can aid in the decision making process, regardless
of whether he or she is prompted to speak at a meeting.
Third is the Chief Executive Officer (CEO) of a public Board, who acted in a
positive spirit without realizing he was crossing the line. He stood at
a public Board meeting, acknowledged the exceptional work of two specific Board
members, and then handed them tokens of appreciation. This CEO was probably not
mindful of the appearance that he was complimenting his own bosses (as
the CEO reports to the Board) and could even be viewed as bribing them
with tokens of appreciation. Recognizing special work is a good idea, but in
this case it should have been done by the Board, and not by the CEO.
Finally there is the Municipal Council that was listening to an impassioned plea
for funding, presented by a prominent community leader. The plea was accompanied
by a veiled threat that - if the funding was not approved - the presenter would
actively campaign against opposing Council members at the upcoming elections.
One councillor immediately moved that the funding be approved, someone else seconded
the motion, and the motion was quickly adopted. An impulsive decision, made under
public pressure and without the benefit of professional analysis, is likely to
be flawed and create problems later on. It would have been better to postpone
the decision to another meeting.
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